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A new look for post-covid travel: DFDS reveals its plans to help holidaymakers rediscover the freedom of ferry travel

(3 June 2020) Ferry operator DFDS has offered a glimpse of how it is preparing to welcome back holidaymakers who are considering how they can get away for a break this year.

As lockdown measures across Europe begin to ease, a spike in searches for travel ideas and destinations indicates consumers’ desire to find a safe way to take a holiday.[1] While holidays are now likely to look very different for all of us, DFDS is reassuring travellers that it is ready to adapt to the new social distancing environment for travelling.

The company has introduced a number of measures on board its ships to enable social-distancing including:

  • Passenger capacity to limit the number of people on board at any one time
  • Staggered (pre-) boarding and disembarkation procedures
  • Passengers to remain in their cars while waiting to be loaded
  • Seating in public areas arranged to allow for social-distancing and all outside deck areas open
  • Limited number of passengers permitted to enter onboard shops at any one time.  No testing or sampling permitted
  • All food and drink to be served by crew, with no self-service options available
  • Continued supply of hand sanitisers and use of protective equipment, including face coverings and gloves, by ships’ crews and the installation of plexiglass shields at passenger contact points
  • Crew and staff will be wearing gloves and masks in areas where Plexi Glass cannot be installed. Passengers and drivers to wear face coverings during boarding and in public areas on board Dover to France and Newhaven to Dieppe routes
  • Continued high frequency cleaning of all contact points with disinfectant
  • Provision of a continuous supply of fresh air through the ships’ air supply systems
  • New signage and clear floor markings to manage passenger flows

Kasper Moos, head of short routes and passenger for DFDS said: “Our number one priority is the safety and wellbeing of our passengers and crews. The precautions we are taking across our route network will protect the welfare of everyone travelling on our ships and enable us to support socially-distanced travel.

“The travel industry as a whole faces a number of challenges in responding to the post-coronavirus world. However, one thing that remains is our unique ability to offer access to plenty of space onboard and outside, sea views and lots of fresh air when holidaymakers travel by sea with us. Adjusting to this new world offers a real opportunity for holidaymakers to embrace no-fly alternatives and discover the freedom of ferry travel, to enjoy the simple pleasures of a fresh seabreeze and relaxing start to their holiday experience.”

To find out more about DFDS’ ferry services from the UK to France and Holland visit www.dfds.co.uk.

[1] GoogleTrends data 16 April-15 May 2020